Reviews

*****
Kosmic Collision LLC is rated 5.0 out of 5 stars, based on 100 reviews!
*****

It was a pleasure working with Charles. He is extremely professional and knowledgeable. The process was quick and painless. I will refer everyone to Kosmic Collision. Thank you!!!

*****

I had an amazing experience with Kosmic Collision and particularly with Kelvin. Initially, when I was researching different body shops to repair my vehicle, they stood out the most to me through their attention to detail with the pre-inspection and discussing my options. I live in Charlotte so this was a bit of a drive but I am very happy that I decided to go with Kosmic! They were transparent throughout the entire process and gave me back my car in perfect condition! They even gave me a complimentary alignment and detail! I highly recommend Kosmic and despite my plans to move out of state, if I ever need body work done again I would definitely return.

*****

Very pleased with the service at Kosmic Collision. They were courteous, professional, and kept me updated on the status of the repairs. There were no surprises, the final cost was in line with the estimate and the paint matched the existing color of the car perfectly. These guys are friendly and do quality work. I highly recommend.

*****

Amazing service, their work is top notch. If you need anyone to get the job done RIGHT. These guys are great communicators and will update you for every step. Very professional about their work and left my vehicle detailed and clean. I appreciate their work very much.

*****

Losing my car at a critical part in my life due to the irresponsibility of another was discouraging...but a friend referred me to Kosmic. Working at a car dealership I had my doubts about certain body shops quality of work. First let me say they came and got my damaged car from my house, gave me all the details, lifted my spirits by showing empathy when I got to their office . They made me feel like family...The fix did not take long at all, eventhough they gave me a realistic e.t.a. in advance. They called me throughout the process and updated me on everything. When I went to pick my car up, Lets just say brand new car feeling all over again. I was not expecting them to do all these great things. I had to take their business cards and pass them around like I was working for them. They made me feel a part of something that much and I truly appreciated it. Kosmic deserves a 10. Also I feel I have to do more than just a review. It just doesn't do my experience justice.

*****

Truly outstanding service.

I was passing through Concord on my way to Virginia when I ran over the remains of a tire and tore up my front bumper. I'm so glad I found Kosmic Collision nearby for emergency service. Kelvin was friendly and eager to assist. He did an outstanding job getting my car road-worthy again in a short time. I would heartily recommend for any car repair needs.

*****

WOW! So impressed with the work completed on my Jeep Cherokee. I picked up my car it was amazingly detailed my tank had gas and talking about customer Service I am so glad I heard about the work Kosmic Collision does and the no stress with everything.Kelvin kept me up dated on every step of the process. Left my rental there and they took care of that as well. I'm so happy for such great service

*****

My car was stolen & damaged .All the gentlemen were very kind , respectful & put me at ease with updates of my repairs! My car truly looks brand new off of the lot . I am extremely pleased to have worked with Kosmic Collision !

*****

Hello All,
I just wanted to give Kosmic CollisioN LLC a review.

Quick story- my car was hit by a person that backed into me coming out of Walmart really hard that knocked me up against the driver door that I had to have medical treatment.
Her insurance company had deemed my car a total loss. So I go another opinion from my insurance and they said it can be repaired.

Kosmic Collision came and towed my vehicle to their shop and did an excellent job.
I cant tell that it has been hit at all.

Excellent customer service- repaired the mechanical and the auto body to perfection.

I couldnt have found a better shop for the service that was done.

I would definitely recommend Kosmic Collision 100%.

Thank you guys so much for doing such an awesome job.

*****

The Guys at Kosmic Collision did a great job for me and my collector's style auto. Got the part in on time and the job was done in 2 days. Price was fair and I was paying out of pocket. No Ins. If I need collision repair in the future (hope not) I will contact them first.

*****

GREAT CUSTOMER SERVICE !!! I will definitely work with them again and very professionally and friendly

*****

Great service and great customer service. I definitely recommend this business.

*****

Very friendly and fast service!

*****

Wow! The reviews are absolutely all true! Great work done by great, honest and friendly people. They stayed in touch, kept me updated and did great work. Trustworthy and reliable.

*****

I had an amazing experience with Kosmic Collision. Kelvin and Charles are extremely knowledgeable and great at what they do. My vehicle turned out gorgeous, and I couldn't be happier. I highly recommend them!

*****

I chose Kosmic Collision based on their awesome reviews. I wondered how they kept a five star rating and now I know. They picked up my car from my home within hours of calling them. They answered all my questions no matter how many times I called. And when you call they are the ones who answer the phone. They are very patient and understanding as we/they spent 3 months dealing with the insurance company of the guy at fault. If I ever need a body shop again they will be the first guys I call.

*****

Brought my car to them following an accident and was the best decision possible. They were constantly communicating with me on my cars status and completion.paint came out awesome and looked better than before. Thank you Kelvin and Charles over at Kosmic Collision!

*****

We picked Kosmic Collision based on their great reviews. Our car ended up being totaled and the insurance company we had to deal with was giving us the runaround. Kosmic worked with us, communicated with the insurance company, and fought with us to the end; a 3 month ordeal. They were very professional and were willing to speak with us each time we called OR called us back quickly. If we ever get in a situation that we need body work, we will certainly call on Kosmic Collision.

*****

Kosmic Collision LLC is a great company to do business with. I highly recommend them for your car needs.

*****

Brought my Toyota Tacoma in. Which was hit on the back at a red light. Shopped around to get it fixed. Everyone was giving me a hard time. Brought it to Kosmic Collision. Easiest and best thing I could do. They are real professionals. Always kept me updated. I'm only using them for anything I need. I big time would referral them to any one, no hesitation

*****

Honest, fair price, good work

*****

Amazing place- everyone was so helpful, informative and kept me updated throughout the process! I would rec come d this place to any and everyone!

*****

Quick and easy service done by professionals

*****

Great work in a timely manner. Communication with me about my car was amazing. Would definitely use again.

*****

I have no complaints. Excellent work done.

*****

Car looks better than when I originally purchased it. Their work is amazing and they thoroughly communicated throughout the whole process. Excellent customer service and work!

*****

Very professional and honest people I would highly recommend them for your auto body repairs

*****

Kelvin and his team did an amazing job with my car. Their customer service was exceptional, and they really took good care of me. I highly recommend their services. Kosmic collisions has a forever customer in me!

*****

Best body shop in North Carolina! Kelvin and his team know their stuff and will guide you through everything with your car. There's not many body shops AT ALL they will take time out their day to explain to you exactly what is going on and how to proceed. I absolutely recommend them to EVERYONE!!!!

*****

Amazing experience from Charles and Calvin. They definitely were very professional and helpful. Definitely will use for future work!!!

*****

Kosmic Collision is simply the best. Great services. I got my car looking brand new. Thank you guys.

*****

Kosmic collision did an amazing job on my wifes Lexus . Fast and the repair was perfect ! Highly recommend!

*****

They did a great job. I would highly recommend.

*****

Speedy service and agreeable pricing. Thank you Kelvin

*****

Very professional and kind and they do excellent work I give them a ten

*****

Professional. Responsive. Car looks brand new again

*****

Would absolutely recommend! The perfect balance of professional and personable, great communication, customer service, timely, responsive and goes above and beyond for the customers. Both Charles and Kelvin were accommodating for helping make sure not only repairs were done, but the whole process went as smooth as possible; including making sure I was able to get to the rental agency while mine was in the shop and helping with arrangements for the return. I hit a deer which damaged a good amount of the front end as well as some electrical. My car was returned looking and working brand new. These guys do amazing work and from my experience you can tell they have a passion for what they are doing and it shows!

*****

These guys can turn a bad experience of an auto accident/collision into a truly terrific experience. They were both easy to speak with, excellent communicators, and do amazing work. When I picked up my car it looked brand new, clean and tires shining! Thanks Guys!

*****

Excellent customer service, quality work and competitive prices!

*****

They did a really good job. My car came back as if I had just drove it off the lot. They also explained to me the ins and out of insurance so I knew exactly what was happening.

*****

Kosmic team did an amazing job on my Suv. It didn't take no time for them to finish my vehicle. I would my recommend my friends, colleagues, and family to Kosmic because they do awesome work. I was very pleased with their work.

*****

Really good people my truck sounds excellent and they really helped me on the price I highly recommend them and Im from Florida

*****

Hands down, the most reliable and professional team to have repair your vehicle. I was in an accident and Kosmic Collision kept the process smooth and stress free, all while staying in communication. Would recommend to anyone!

*****

So glad I found this body shop after having a wreck!!Though my car ended up being totalled...Kelvin helped me every step of the way through the insurance process and next steps.
He was very honest and professional shop and actually went above and beyond helping me with the next steps to move forward. Being a small business gave the personal touch! Best experience I have ever had! I am recommending them 100% and never will go to a larger shop again. Highly recommend this body shop!!

*****

I Looked for months trying to find the right body shop after I was rear ended in my 2009 Cadillac CTS-V. I wanted a body shop who knows how paint works. Every other place I went for quotes either didnt work on anything over 10 years old or didnt end up even sending me an estimate. As soon as I called Kosmic Collision they told me exactly what steps I should follow and when to bring it in. They kept me informed the entire process, never had to talk with insurance after I made the first initial claim. They went well above, and far beyond my expectations of customer service and quality of repairs. Highly Highly recommend to anyone. If you have a vehicle that you take pride in, this is the place to go.

*****

My brothers car was hit in a parking lot. We took it here to get the cosmetic and frame damage fixed and they did an amazing job! 10/10 would recommend. They were super on top of things and communicated with us every step of the way.

*****

Great customer service and professionalism. I would recommend to other people. I was very pleased with my car.

*****

These guys done a great job with my cars paint job. The customer service is top notch, very professional and transparent answering any questions I asked. I will definitely use them again and will highly recommend Kosmic Collision services to anyone.

*****

I loved working with Kelvin. Both gentlemen were friendly, personable, and honest. Very fast service and they did an incredible job. Will be referring my family and friends to Kosmic Collision

*****

This shop came recommended and quickly I found out why. Kelvin was professional, responsive and great to work with. The team went out of their way on two of our cars to make sure we were taken care of and their work is top notch. They truly care about providing the best experience and treated our cars like they were their own. I HIGHLY recommend getting your body work done by these guys It was worth our drive from South Carolina.

*****

I patronized Kosmic Collison on two occasions and I'm glad I found them. Both were due to wrecks I'd had. They are more than the big box, churn and burn body shops! They offer to concierge your experience and make recommendations about your repairs. In My case, I opted to finance some additional funds in order to customize my car. They realized my vision and were able to make my dream a reality. I will never go back to a large chain again! Kudos Brothers and thanks for what you do!

*****

Very good quality of work, has done a few of my vehicles...

*****

These guys are the most honest and put out some fire paint and body work very fast turnaround time never looked like I had a wrecked car even with the paint color match .

*****

By far the best experience Ive had with a body shop. Kelvin and Charles did a WONDERFUL job! They were friendly, fast, and neat with their work. I had major damage on my front left of my vehicle, by the time they were done with it, it looked brand new. I am very happy with the results. I highly recommend this shop. Thank you!

*****

They did a terrific job on my wheels. I expected a good job being as Im a paying customer, but they surpassed my expectations. I highly recommend them to ANYONE.

*****

After hitting a deer, it was suggested by a friend to use this auto body shop. Mr. Kelvin was extremely helpful & kept in constant contact all during the coordination efforts with my insurance company. I felt he was honest with his suggestions as well as never feeling pressured to automatically accept his words of advice. He and all those associated with this business have the highest level of integrity my vehicles repair was completed in a timely fashion the results were impeccable!

I highly recommend them to all my fellow Burg friends!

*****

Had an great experience using Kosmic Collison. Kelvin walked me through the process after my car was hit by a tree. Very knowledgeable and professional. Will definitely recommend.

*****

Excellent communication and customer service.

*****

Kelvin and his cohorts were nothing but friendly, knowledgeable, and incredibly communicative throughout the entire process. Kelvin called me at least every couple days with an update. Not once was I unsure of what was happening. I am so glad I was recommended these guys. I trust them completely for body shop work. My new bumper and underbody look brand new. These are great people. Use them with confidence!

*****

Me and my brother hit each other. He fixed both cars in two weeks! Faster than anybody you can name and better than anyone you can think of.

*****

They are awesome! From customer service to getting the job done.

*****

Such great customer service! Did an amazing body shop work to my car, and they take care of everything for you in regards insurance matter.

*****

Incredible team with great outcome for your vehicle! I am extremely satisfied and happy to see my 4Runner back restored!

*****

Kosmic Collision always provides top notch work at a great price. 1st class service. I will recommend Kosmic Collision to anyone with paint and body needs.

*****

These guys blew me away with how well they treated us, worked with insurance on our behalf and totally nailed the repair! They're generous and super respectful, gem in that industry!! Will be reccomending to anyone and everyone. Oh and our car looks brand new.

*****

Wow! Id recommend this body shop to anyone. I dropped my car off on Monday with significant body damage and they fixed it by the same Friday. The prices are reasonable and they did an amazing job. They also made sure to give the inside a cleaning. Great work! They will def be my go-to for future work.

*****

Kosmic collision really helped us out after my wife got into a car accident. Kelvin was super helpful, quick to reply and easy to work with. 10/10 would recommend!

*****

We brought our Audi A6 to the guys at Kosmic Collision after it was side swiped in a parking lot. They worked with the insurance provider we were using which was super helpful. We had a fantastic experience! They were very accommodating for our busy schedules and could take the car right away. They were honest and up front about the repair options, and worked with the insurance company to maximize the reimbursement so that the job could be done properly. Most importantly their craftsmanship is impeccable, the car looks good as know, and they blended the adjacent panels so that you simply cannot tell there was any damage. This shop is a hidden gem and Id recommend them highly to anyone needing work done!

*****

I had the best experience with these guys. Very helpful very personable and they care. I had an amazing experience. They did an amazing job and fixing a little accident that I had. Also they did a wonderful job at matching the color. It looked brand new when I went and picked it up they replace the pin striping on the sides. I couldnt have asked for a better experience. Very reasonable priced an awesome job. KG I give these guys a five star I would recommend them to anybody.!!

*****

Kosmic Collision did an amazing job. They had my vehicle less than a week and the quality of work is unmatched. Will definitely be going back.

*****

Super reliable!! my car looked amazing after they were done with it!!

*****

My car isnt even finished yet . However a review is needed . Not only do they fix your car they always make sure their customers are good . I speak to them about everyday and they do not get annoyed with me calling so much . I really appreciate them keeping me updated making things easy for me . They knew I was having problems with Ubers and rental cars they helped out a lot thank you fellows you all are well appreciated

*****

I would highly recommend kosmic collision to anyone looking for a collision repair. Not only were they great to work with, they also took the time to explain details and questions that I may have had. And the work is outstanding! Definitely will bring my vehicle back if I ever have another collision.

*****

Great service, Great quality, and fast turn around time. Highly recommend

*****

They done a great job very clean professional and on time..

*****

Charles and Kelvin were the best. They tidied up a few dents I had on my car prior to me purchasing the car (bought it as is) as well as the major damage. They were both knowledgeable about the ends and outs dealing with insurance companies. My car was fixed in a reasonable amount of time. Nothing was done without me being notified. Greatly satisfied!

*****

I went from having a miserable insurance experience, to peace of mind - all due to Kelvin and his team! Kelvin was SUPER helpful in all facets of my experience. I had to tow my car, and had more damage that what was initially thought. Kelvin was very clear and straightforward on what was going on. I even got frequent, unsolicited, updates.

In today's age this level of customer service is very rare - I'm happy I ended up here and will recommend Kosmic to anyone!

*****

Kosmic collision did a beautiful job making my car look brand new. They are extremely patient and wonderful communicators. Highly recommend these guys I couldnt have asked for better customer service or results with my car!

*****

This shop repaired my daughter's 2019 Subaru Crosstrek front fender, which she damaged in a low speed collision with a tall curb. They were friendly, they gave us an estimate quickly, and they got the repairs done quickly once the dealership sent over the parts. If you need to get collision repair done, go see Kosmic Collision!

*****

This place is awesome! Kelvin and Charles were great at communicating my car collision repair needs to myself and my insurance company. The communication was amazing. They were very transparent and forthcoming with helpful information to get things moving along with the insurance company. Thank you guys so much for your personable approach to business, it makes the customer feel comfortable with choosing you guys for repair.

*****

I honestly cannot express how highly I recommend Kosmic Collision. I just got my car back, and it looks like it did the day that I drove it off the lot. Further more, they communicated exceptionally well; and by the time I left, I felt as if I made friends. I originally found them as the only body shop near me that had 5 stars... and now I completely understand why. Shout out to Kelvin and Charles! They're upstanding dudes that care about their profession, the product, and YOU (or in this case, me!)
Given the option: 10 out of 5 stars.

*****

Really nice people and the work honestly speaks for itself.

*****

This team was such a pleasure to work with as they went above and beyond to exceed my expectations. They made sure to keep me updated throughout the process and my car came back looking like a brand new vehicle! Great work, great customer service and in all an amazing experience and I wouldnt recommend going anywhere else other than Kosmic Collison.

*****

Excellent communication and customer service.
-Aka Alias

*****

Such great customer service! Did an amazing body shop work to my car, and they take care of everything for you in regards insurance matter.
-Catherine Lainez

*****

Incredible team with great outcome for your vehicle! I am extremely satisfied and happy to see my 4Runner back restored!
-Charles Hands

*****

Kelvin and his cohorts were nothing but friendly, knowledgeable, and incredibly communicative throughout the entire process. Kelvin called me at least every couple days with an update. Not once was I unsure of what was happening. I am so glad I was recommended these guys. I trust them completely for body shop work. My new bumper and underbody look brand new. These are great people. Use them with confidence!
-Parin Mehta

*****

Great customer service and professionalism. I would recommend to other people. I was very pleased with my car.
-Debra Shipp

*****

Very good quality of work, has done a few of my vehicles...
-Robert Haywood

*****

These guys are the most honest and put out some fire paint and body work very fast turnaround time never looked like I had a wrecked car even with the paint color match. …
-Frank Mangle

*****

They are awesome! From customer service to getting the job done.
-Neema Weathers

*****

Me and my brother hit each other. He fixed both cars in two weeks! Faster than anybody you can name and better than anyone you can think of.
-Najir Berry-Jacobs

*****

I patronized Kosmic Collison on two occasions and I'm glad I found them. Both were due to wrecks I'd had. They are more than the big box, churn and burn body shops! They offer to concierge your experience and make recommendations about your repairs. In My case, I opted to finance some additional funds in order to customize my car. They realized my vision and were able to make my dream a reality. I will never go back to a large chain again! Kudos Brothers and thanks for what you do!
-Martin Anthony

*****

Had an great experience using Kosmic Collison. Kelvin walked me through the process after my car was hit by a tree. Very knowledgeable and professional. Will definitely recommend.
-Leah

*****

I loved working with Kelvin. Both gentlemen were friendly, personable, and honest. Very fast service and they did an incredible job. Will be referring my family and friends to Kosmic Collision
-Robin Owings

*****

These guys done a great job with my car’s paint job. The customer service is top notch, very professional and transparent answering any questions I asked. I will definitely use them again and will highly recommend Kosmic Collision services to anyone.
-Yolanda Turner

*****

This shop came recommended and quickly I found out why. Kelvin was professional, responsive and great to work with. The team went out of their way on two of our cars to make sure we were taken care of and their work is top notch. They truly care about providing the best experience and treated our cars like they were their own. I HIGHLY recommend getting your body work done by these guys It was worth our drive from South Carolina.
-Steve Gregorio

*****

They did a terrific job on my wheels. I expected a good job being as Im a paying customer, but they surpassed my expectations. I highly recommend them to ANYONE.
-Antron Jordan

*****

By far the best experience I’ve had with a body shop. Kelvin and Charles did a WONDERFUL job! They were friendly, fast, and neat with their work. I had major damage on my front left of my vehicle, by the time they were done with it, it looked brand new. I am very happy with the results. I highly recommend this shop. Thank you!
-Lovely Brown

*****

After hitting a deer, it was suggested by a friend to use this auto body shop. Mr. Kelvin was extremely helpful & kept in constant contact all during the coordination efforts with my insurance company. I felt he was honest with his suggestions … as well as never feeling pressured to automatically accept his words of advice. He and all those associated with this business have the highest level of integrity — my vehicle’s repair was completed in a timely fashion — the results were impeccable!

I highly recommend them to all my fellow Burg friends!
-Jennifer Galecki

Star Rating: